I don't agree that it's the best place to play online but that's because I have access to Japanese sites. That being said, this poll is going to attract a lot of trolls...

A lot of people don't seem to realize that MahjongTime has many features which no other servers currently offer. For example, a majority of games are "QuickMahjong" which is VERY helpful to beginners like myself because it limits games to a single hand. This prevents expert players, who know how to make many high-value hands, from stomping us in every single game. Instead, it becomes an exciting race to see who can make the first hand, any hand, with no regard for the difficult scoring system. Another thing is you can set a fast discard timer so no single person can slow down the game by being slow. Instead, much of the waiting time seems to be spent between discards, waiting for the server to give the next player their tile. This gives beginners like me lots and lots of thinking time between turns. I once played a full East round (4 hands!) and it took about an hour and a half, which is fairly decent for a friendly game of Mahjong!

"I once played a full East round (4 hands!) and it took about an hour and a half, which is fairly decent for a friendly game of Mahjong!"

That's hilarious, thanks for a good laugh.

MJT is more a community than a gambling site. There is some banter in the chatroom and mostly a friendly atmosphere where people chat and get up to date with each other while playing mahjong. Much like playing mahjong IRL in Europe. That the site is 'clunky' or a bit slow is like having a wobbly table. After a coulple of years now, people start to get annoyed to a point they start to rebel.
Other sites, I've seen Kong88.com, emahjong.net, tenhou.net, are more focussed on playing mahjong for cash. Especially the latter is much faster and with a lot of players on it. But all Japanese and no time to have a drink or roll a cigarette. For practise I choose tenhou, for fun I choose MJT, for a regular tournament (every day) I choose e-mahjong. If you want real clunky, then go and see kong88.
None has to die, let the players choose (and have a choice). By lack of players some of the sites might die, but that is their business.

I don't play on MahjongTime, I mostly play on Tenhou in lieu of a good Anglophone client; my main point, dear fellow, was that MahjongTime's very existence holds back the possibility of a better Anglophone client.

its tenhou for me i`m afraid, mjt is just to slow for me i seem to spend most of the time waiting for players to be seated than actually playing the game. tenhou`s auto seating means i`m playing as soon as i`ve login in.